Hawaii Property Management: Top 5 Options

The Hawaii real estate market is a great place to buy a rental property for investors with higher budgets. The limited availability of long-term rentals, the strong demand for short-term rentals, and the above-average long-run appreciation are the main factors behind the profitability of Hawaii real estate investments. However, as property prices significantly exceed the national averages, investors need to be particularly careful with the management of their rentals in order to run a profit.

Let Awning find the best property manager for your rental property. Simply fill out the form and Awning will find a property manager that provides the best rates and services for your property.

The 5 best property management companies in Hawaii are:

• HomeRiver Group: Best Overall Property Management Company in Hawaii
• Neal Fineman Property Management: Best for Flexible Options
• Hawaii Sands Realty: Best for Simple Pricing
• HappyDoors Property Management: Best for Multifamily Properties
• Agency Rentals: Best for Portfolios

Meanwhile, you can check out the 6 top property management firms in Honolulu here.

How We Selected the Best Property Management Companies in Hawaii

Selecting the best property management companies in a location should be based on multiple factors in order to produce reliable, objective results.

In our ranking of the 5 top property management firms in the State of Hawaii, we focused on the following indicators:

• Property management services: We looked for property management companies that deliver high-quality, all-inclusive services so that Hawaii rental property investors can earn passive income.
• Property management fees: We searched for property managers with clear, straightforward pricing models, with competitive rates and no hidden fees.
• Rental market coverage: We included firms that work across different parts of the Hawaii market.
• Property type coverage: We ranked companies that manage different kinds of residential properties rented out on a short-term and long-term basis to cover the needs of all investors in Hawaii.
• Company size and headquarters: We included both small, local and big, national companies as each style of property management comes with its own pros and cons, and owners should be able to choose their preferred model of management.
• Balance between technology and human interventions: We chose companies that use the latest available technology to optimize their operations without completely forgetting about the need for human efforts in the rental industry.
• Online reviews by property owners and renters: We checked out the average ratings and individual reviews of short-listed property management firms to ensure that they deliver promised services.
• Value for money: We selected the 6 companies that bring the best value for money to investors in Hawaii.

HomeRiver Group: Best Overall Property Management Company in Hawaii

HomeRiver Group is the biggest third-party long-term rental property management company in the US market, with a well-established presence in Hawaii. John Hirschfeld, Andrew Propst, Doug Dale, and Joshua Bangert started the company in 2016, with headquarters in New York, NY. At the moment, the company manages 40,000+ rental homes and 32,000+ properties within HOA communities in 31 states. They have been able to reach this market and property coverage by acquiring the best property managers in each location and turning them into partners. HomeRiver Group is the top property management company in Hawaii for long-term rentals as it provides comprehensive services at competitive rates.

HomeRiver Group Property Management Services

The Honolulu and Kona offices of HomeRiver Group deliver full-service property management covering:

• Renovations
• Rental market analysis
• Revenue and return maximization
• Extensive tenant screening
• Tenant communication
• Rent collection
• Property inspections
• Property maintenance
• Property repairs
• Accounting
• Financial reporting
• Eviction assistance

HomeRiver Group Property Management Locations

The Hawaii offices of HomeRiver Group manage long-term rentals in:

• Big Island
• Diamond Head
• Ewa Beach
• Hawaii Kai
• Holualoa
• Honolulu
• Kailua
• Kalaoa
• Kaneohe
• Kapolei
• Kohala Coast
• Kona
• Mililani
• North Shore
• Waikoloa
• Waikoloa Village
• Waimea

HomeRiver Group Property Types

HomeRiver Group takes care of single-family homes and small multifamily properties rented out on a long-term basis.

HomeRiver Group Property Management Costs

HomeRiver Group does not specify the property management fee structure in the Hawaii rental market. In other locations, the company charges a mix of flat fees and percentages of rental income (starting as low as 5%), in line with trends in the local market.

Property owners need to pay a leasing fee, a monthly management fee, a lease renewal fee, and regular inspection fees.

HomeRiver Group Property Management Terms

In general, HomeRiver Group works with initial agreements of 6 or 12 months. After the end of the initial period, the contract can be switched to month-to-month options.

HomeRiver Group Property Management Reviews

There are more than 170 online reviews of the work of HomeRiver Group in the Hawaii real estate market.

You can find HomeRiver Group reviews focused on Hawaii on:

• Google: Currently 3.5/5 stars based on 16 reviews
• Birdeye: Currently 3.5/5 stars based on 16 reviews

Satisfied Hawaii real estate investors and renters discuss the highly involved local team, the local market knowledge, the fast handling of maintenance requests, the friendliness, and the quick communication. Dissatisfied customers mention unexpected charges, expensive fees, security deposits withholding, and absence of efficient communication.

How to Get Started with HomeRiver Group Property Management

To get started with the best overall property management company in Hawaii, real estate investors can submit an online form via HomeRiver Group or call 415-610-7867.

Neal Fineman Property Management: Best for Flexible Options

Neal Fineman Property Management is a local, full-service property management company working with various kinds of residential properties in Hawaii. Neal Fineman founded the company in 2009, with headquarters in Honolulu, HI. The team aims to protect, grow, and maintain the real estate investments of clients. Neal Fineman Property Management is the best Hawaii property management company for flexibility as investors can choose from four different service plans.

Neal Fineman Property Management Services

Neal Fineman Property Management provides the following services:

• Property marketing
• Property showings
• Tenant screening
• Lease signing
• Rent collection
• Owner funds distribution
• Yearly inspections
• Move-out inspection
• 24/7 support for maintenance calls
• Maintenance coordination
• Accounting
• Payment of bills for vendors, HOA, and others
• Financial reporting
• GE tax filing
• Evictions

In addition, Neal Fineman Property Management offers some important protections to landlords in the Hawaii market including:

• Insured Tenant Guarantee: The company guarantees that every tenant they place will have a renter’s insurance.
• Pet Damage Guarantee: Neal Fineman Property Management will cover up to $2,000 in pet damage for approved pets.
• Good Tenant Guarantee: The property manager will place a new tenant for free if a resident does not stay the entire lease term.
• Lost Rent Guarantee: The company will pay landlords the rent that tenants owe up to $5,000 in case a resident breaches the lease and/or needs to be evicted.
• Property Damage Guarantee: The property management firm will cover the cost of repairs for above-normal wear and tear upon move-out.
• 28 Day Lease Guarantee: The company will waive the leasing fee in case they don’t place a tenant within 28 days.

Neal Fineman Property Management Locations

Neal Fineman Property Management services are available in:

• Aiea
• Airpost
• Ala Moana-Kaka-ako
• Aliamanu-Salt Lakes-Foster Village
• Diamond Head-Kapahulu
• Downtown-Chinatown
• Ewa Beach
• Hawaii Kai
• Kailua
• Kaimuki
• Kalihi-Palama
• Kalihi Valley
• Kaliouou-Kalani Iki
• Kaneohe
• Liliha Alewa
• Makakilo Kapolei
• Makiki-Tantalus
• Manoa
• McCully-Moiliili
• Mililani Mauka Launani Valley
• Mililani-Waipio
• Moanalua
• Mokapu
• Nuuanu-Punchbowl
• O’ahu
• Palolo
• Pearl City
• Wahiawa
• Waialae-Kahala
• Waikiki
• Waimanalo
• Waipahu

Neal Fineman Property Management Property Types

Neal Fineman Property Management works with different types of single-family and multifamily properties rented out on a long-term basis.

Neal Fineman Property Management Costs

Property owners can choose from four different service packages that include:

Bronze: This plan covers show and sign only.

• Leasing fee: One month’s rent
• Lease renewal fee: $500
• Professional photos and 3D virtual tour package: $500
• Tenant move-out inspection fee: $250
• Eviction: $1,750

Silver: This plan covers everything in Bronze plus the basic services needed to run a long-term rental business.

• Leasing fee: 75% of one month’s rent
• Monthly management fee: 7% of monthly rent
• Lease renewal fee: $250

Gold: This plan covers everything in Silver plus Lost Rent Guarantee, Property Damage Guarantee, and 28 Day Lease Guarantee.

• Leasing fee: 50% of one month’s rent
• Monthly management fee: 10% of monthly rent
• Lease renewal fee: $250

Multi-Unit Properties: This plan is tailored for 4+ units.

• Monthly management fee: 5.5% of monthly rent

Neal Fineman Property Management Terms

Neal Fineman Property Management does not specify the terms of the management agreement. Thus, interested property owners should get in touch with the team to ask for a copy to review. It’s important to know how easy or not it is to opt out of the contract should you not be fully satisfied with the provided services.

Neal Fineman Property Management Reviews

There are around 80 online reviews of the work of Neal Fineman Property Management that result in excellent overall ratings.

You can find Neal Fineman Property Management reviews on:

• Birdeye: Currently 4.9/5 stars based on 47 reviews
• Google: Currently 4.9/5 stars based on 37 reviews

Happy landlords and tenants praise the great services, the impressive property management, the responsiveness, the professionalism, the helpfulness, the knowledge, the honesty, the comprehensive property inspections, the pleasant to work with team members, and the excellent communication. Unhappy customers complain about questionable ethics and lease agreement cancellations

How to Get Started with Neal Fineman Property Management

To get started with the best property management company in Hawaii for flexible options, real estate investors can submit an online form on the Neal Fineman Property Management website or call 808-353-4732.

Hawaii Sands Realty: Best for Simple Pricing

Hawaii Sands Realty is a local, full-service property management company working with long-term rentals in the Honolulu market. Dave Moyer started the company in 2015, with headquarters in Honolulu, HI. The team focuses on developing trust among clients by delivering diligent planning and careful communication. Hawaii Sands Realty is the best property management company in Hawaii for a clear, simple pricing model with no unnecessary fees.

Hawaii Sands Realty Property Management Services

Hawaii Sands Realty offers full-service property management including:

• Make-ready project management, from rehab to final cleaning
• Custom rental analysis
• Marketing and paid advertising including high-quality photos, video walkthrough tour, and 3D virtual tour as well as syndication on rental platforms
• Customized property website
• 12-point application and tenant screening including background and financial checks
• Lease preparation and signing
• Move-in and move-out coordination
• Utility transfer
• Rent collection
• Owner payout deposits
• Lease enforcement
• HOA coordination
• Regular property inspections
• 24/7 maintenance service
• Coordinating maintenance
• Monthly financial reporting
• End-of-year statements including 1099s

Hawaii Sands Realty also offers the following protections to Hawaii investors:

• $1,000 Eviction Guarantee: The company will reimburse up to $1,000 in case a tenant needs to be evicted.
• Pet Damage Guarantee: The property manager collects a $500 refundable pet deposit.
• Tenant Placement Guarantee: Hawaii Sands Realty will re-lease a property for free in case a tenant breaks the lease in the first 12 months.
• Management Fee Guarantee: Property owners pay management fees only after rent has been collected.
• Leasing Fee Guarantee: Landlords don’t pay the leasing fee before a lease has been signed and renters have paid money.
• Response Time Guarantee: The property manager will respond to all communication within one business day.
• Satisfaction Guarantee: Investors can cancel services with a 30-day written notice without a penalty fee in case the company fails to meet its obligations under the management agreement.
• Legal Compliance Guarantee: The firm works with attorney-reviewed and approved lease agreements to assure compliance with local, state, and federal laws.

Hawaii Sands Realty Property Management Locations

Hawaii Sands Realty works across Honolulu County covering:

• Central Oahu
• Diamond Head
• Ewa Plain
• Hawaii Kai
• Kailua
• Kaneohe
• Leeward Coast
• Makakilo
• Metro Oahu
• North Shore
• Pearl City
• Waipahu

Hawaii Sands Realty Property Types

Hawaii Sands Realty manages single-family homes, townhouses, condos, apartment buildings, luxury estates, and student housing.

Hawaii Sands Realty Property Management Costs

Hawaii Sands Realty works with two service packages including:

Lease Only: This plan covers comprehensive, professional marketing services.

• Leasing fee: $2,500 or one month’s rent, whichever is greater
• Make-ready project management: 10% of gross receipts

Full-Service Management & Leasing which includes all services listed above

• Leasing fee: 50% of one month’s rent
• Monthly management fee: of $200/month or 10% of monthly rent
• Make-ready project management: 10% of gross receipts
• Detailed semi-annual property inspection: $250

This clear pricing structure makes Hawaii Sands Realty the top Hawaii property management firm for simple fees.

Hawaii Sands Realty Property Management Terms

Under the Satisfaction Guarantee, property owners are free to cancel services with a 30-day written notice if Hawaii Sands Realty does not meet their obligations under the management agreement.

Hawaii Sands Realty Property Management Reviews

Over 100 real estate investors and renters have written online reviews of Hawaii Sands Realty. Their reviews reveal excellent overall experiences.

You can find Hawaii Sands Realty reviews on:

• Google: Currently 4.9/5 stars based on 89 reviews
• Facebook: Currently 5.0/5 stars based on 9 reviews
• Yelp: Currently 4.0/5 stars based on 4 reviews

Satisfied property owners and tenants highlight the excellent services, the smooth transitions, the swift solutions to problems, the top-quality renters, the attentiveness, the professionalism, the team members always exceeding expectations and going above and beyond, and the great communication. Dissatisfied customers talk about false property damage claims at move-out and unexpected fees.

How to Get Started with Hawaii Sands Realty Property Management

To get started with the best property management company in Hawaii for simple pricing, rental property owners can fill in an online form on the Hawaii Sands Realty website or call 808-664-3084.

HappyDoors Property Management: Best for Multifamily Properties

HappyDoors Property Management is a local, family-owned, full-service property management company working with short-term and long-term rentals across the Island of Oahu. Brent Foster launched the company in 2011, with headquarters in Honolulu, HI. The team aims to offer excellent rental management solutions while developing lifetime relationships with customers and making use of innovations. HappyDoors Property Management is the best property manager in Hawaii for multifamily properties because of providing highly discounted rates for 4+ unit homes.

HappyDoors Property Management Services

The long-term rental property management services that HappyDoors Property Management delivers include:

• Property marketing and advertising on 16+ rental websites, including the MLS, Zillow, Trulia, and Hotpads
• Tenant screening including background and financial checks
• Lease signing
• Move-in and move-out coordination
• Rent collection
• Owner earnings disbursement via direct deposits
• Legal guidance
• Regular property inspections
• Processing maintenance requests
• Coordinating repairs with vendors
• Accounting
• Financial reporting
• Evictions

Furthermore, HappyDoors Property Management provides additional landlord protection:

• 30 Day Rent Guarantee
• Eviction Guarantee

HappyDoors Property Management Locations

HappyDoors Property Management operates in the following cities in Hawaii:

• Aeia
• Ewa Beach
• Honolulu
• Kaneohe
• Mililani
• Wahiawa
• Waipahu

HappyDoors Property Management Property Types

HappyDoors Property Management has single-family homes, townhouses, condos, and multifamily properties in its portfolio.

HappyDoors Property Management Costs

Rental property owners have access to four different service plans including:

Standard: This plan covers all basic services for the management of a long-term rental.

• Monthly management fee: $199

Premium: This plan covers everything in Standard plus professional photos, GE tax filings, payment of bills, and preventive maintenance package.

• Monthly management fee: $239

All Inclusive: This plan covers everything in Premium plus semi-annual inspections, 30 Day Rent Guarantee, and Eviction Guarantee.

• Monthly management fee: $299

Multifamily Properties: This plan covers the services under the Standard plan and is tailored to the needs of owners of multi-unit homes.

• Monthly management fee: 5.5% of monthly rent

HappyDoors Property Management Terms

The HappyDoors Property Management website does not have a copy of the management contract, so rental property owners need to get in touch with the team and ask for one.

HappyDoors Property Management Reviews

More than 1,500 landlords and tenants have reviewed the services provided by HappyDoors Property Management. Their reviews show mixed experiences.

You can find HappyDoors Property Management reviews on:

• Google: Currently 4.4/5 stars based on 764 reviews
• Birdeye: Currently 4.5/5 stars based on 701 reviews
• Facebook: Currently 3.5/5 stars based on 31 reviews
• BBB.org: Currently 2.15/5 stars based on 13 reviews

Happy investors and residents discuss the good properties, the excellent locations, the professionally executed services, the courteousness, the quick responses to questions and issues, the helpfulness of the staff, and the effective communication. Unhappy customers write about sluggish administrative processes, high vacancies, wrong rent estimates, and lack of proper communication.

How to Get Started with HappyDoors Property Management

To get started with the best property management company in Hawaii for multifamily properties, landlords can submit an online form on the HappyDoors Property Management website or call 808-800-4152.

Agency Rentals: Best for Portfolios

Agency Rentals is a local, full-service property management company serving areas across the Island of Oahu. Ian Bigelow established the company in 2021, with headquarters in Honolulu, HI, making it one of the newest local property managers in The Aloha State. The team strives to provide premier services through open and efficient communication, cutting-edge technology, and impressive customer service. Agency Rentals is the top property manager in Hawaii for portfolios as they have customized packages for the owners of multiple rentals.

Agency Rentals Property Management Services

Agency Rentals delivers comprehensive property management services covering:

• Rental market analysis
• Traditional and digital marketing on multiple listing websites including high-quality photos and virtual video tours
• In-person and remote showings
• Careful tenant screening including financial and criminal background checks
• Rental agreement preparation and signing
• Move-in coordination
• Rent collection
• Owner earnings deposit via ACH
• Regular property inspections
• 24/7 maintenance service line
• Maintenance coordination
• Tenant and owner communication
• Legal guidance
• Financial reporting
• Evictions

Agency Rentals Property Management Locations

Agency Rentals manages properties in:

• Aiea
• Ewa Beach
• Hawaii Kai
• Honolulu
• Kailua
• Kaneohe
• Kapolei
• Mililani
• Pearl City
• Waipahu

Agency Rentals Property Types

Agency Rentals takes care of single-family homes, townhouses, condos, apartments, and small multifamily properties.

Agency Rentals Property Management Costs

Agency Rentals offers two service plans including both tenant placement only and full-service property management options:

Leasing Only: This plan covers everything needed to rent out a property.

• Leasing fee: One month’s rent

Full Service Management: This plan covers everything in Leasing Only plus all services required to manage a rental property.

• Leasing fee: Not specified
• Monthly management fee: 10% of monthly rent

Agency Rentals provides customized solutions for rental portfolios, which makes them the best property management firm in Hawaii for the owners of multiple rental properties.

Agency Rentals Property Management Terms

Agency Rentals does not provide details on the management contract that landlords need to sign. Thus, interested Hawaii real estate investors should contact the team and ask for a copy to review.

Agency Rentals Property Management Reviews

More than 200 property owners and tenants have reviewed the services of Agency Rentals on third-party websites. Their reviews show very positive overall experiences.

You can find Agency Rentals reviews on:

• Google: Currently 4.8/5 stars based on 83 reviews
• Birdeye: Currently 4.9/5 stars based on 82 reviews
• Yelp: Currently 4.4/5 stars based on 44 reviews

Positive reviews focus on the great experiences, the convenient processes, the timely and professional responses to all questions and concerns, the ongoing updates, the ability to handle all issues efficiently, the best customer service, the incredible staff, and the top communication practices. Negative reviews mention lack of professionalism and not showing for scheduled meetings.

How to Get Started with Agency Rentals Property Management

To get started with the best property management company in Hawaii for portfolios, owners of multiple rental properties can fill in an online form on the Agency Rentals website or call 808-944-9000.

Takeaway

The State of Hawaii offers lucrative investment opportunities for those who know how to buy and manage properties efficiently. To help out beginner investors, we’ve ranked the 6 best property management companies in Hawaii. HomeRiver Group and Awning are the absolute best choices for the owners of long-term and short-term rentals, respectively. Neal Fineman Property Management offers multiple service packages, while Hawaii Sands Realty has one of the simplest pricing structures. The owners of multifamily rental homes should check out HappyDoors Property Management, and investors with rental portfolios could consider Agency Rentals.