Best Short Term Rental Management Company Directory

Short term rental management plays a crucial role in the success of hosts and property owners in the thriving vacation rental industry. Whether you're renting out a spare room in your home or managing a portfolio of properties, the best short term rental management companies can significantly impact your financial returns and overall guest satisfaction.

The top short-term rental management companies are:

• Awning: Best Overall Short-term Rental Management Company
• RedAwning: Best Half-Service Airbnb Management Solution
• AvantStay: Best Luxury Short-term Rental Management Company
• Vacasa: Biggest Short Term Rental Management Company
• Casago: Best Mixed-Use Real Estate Portfolio Manager

Short term rental management involves the day-to-day operations and oversight of vacation rental properties, ensuring a seamless experience for both hosts and guests. It encompasses a wide range of tasks, including property marketing, guest communication, reservation management, housekeeping coordination, maintenance, and financial tracking.

Short Term Rental Management Companies by State

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Finding the right short term rental management company for your property is crucial to maximizing your rental business's success. To assist you in this process, we have developed a comprehensive tool that provides a curated list of the top short term rental management companies in each state. 

Our tool aims to simplify your search by presenting you with reputable companies that excel in property management, guest communication, marketing, and overall operational efficiency. Whether you have a single property or a portfolio of rentals, this tool will help you find the perfect management partner to optimize your rental business and ensure a seamless experience for both you and your guests.

How we selected the top short term rental management companies

Selecting the top short term rental management companies requires a comprehensive evaluation process to ensure that only the most reliable and reputable companies are included in our directory. Here's an overview of the criteria and methodology we employed during the selection process:

• Industry Reputation: We conducted extensive research to identify short term rental management companies with a strong industry reputation. We looked for companies with a proven track record of delivering high-quality services, positive customer feedback, and a demonstrated commitment to customer satisfaction.
• Experience and Expertise: We prioritized companies with substantial experience in the short term rental management industry. We considered factors such as the number of years in operation, the size of their property portfolio, and the diversity of properties managed. Additionally, we evaluated the expertise and qualifications of their team members, including property managers, marketing professionals, and maintenance staff.
• Service Offerings: We assessed the range and depth of services provided by each company. This includes aspects such as property marketing, guest communication, reservation management, pricing optimization, housekeeping coordination, maintenance and repairs, and legal compliance support. We looked for companies that offer comprehensive solutions to meet the diverse needs of hosts.
• Technology and Innovation: We considered the utilization of advanced technology and innovative tools in the company's operations. This includes the use of property management software, channel management systems, dynamic pricing algorithms, and other technological solutions that enhance efficiency, streamline processes, and optimize property performance.
• Customer Support: We evaluated the level of customer support provided by each short term rental management company. This encompasses responsiveness, accessibility, and the ability to address host and guest inquiries, concerns, and issues in a timely and professional manner.
• Geographic Coverage: We ensured that the selected companies have a presence in each state, offering their services to hosts in various locations. This ensures that hosts can find a suitable management company regardless of their property's geographical location.‍
• Independent Reviews and References: We took into account independent reviews, testimonials, and references from hosts who have previously or currently use the services of the management companies under consideration. This helped validate the companies' claims and provided insights into the actual experiences of hosts working with them.

It's important to note that while we strive to provide a comprehensive and accurate directory, our selection process is based on the information available to us at the time of research. As the short term rental management industry is dynamic and ever-evolving, we recommend conducting additional research and due diligence to ensure the most up-to-date information and to make an informed decision when choosing a management company.

Top Short Term Rental Management Companies

Short-term rental management companies provide valuable services for property owners looking to maximize the potential of their vacation rentals. From handling guest communication and reservations to managing cleaning and maintenance, these companies offer a range of services to streamline operations and enhance the rental experience. Among the top short-term rental management companies are Awning, Evolve, Vacasa, AvantStay, and Casago.

The best nationwide short-term rental management companies are:

1. Awning: Best Overall Short-term Rental Management Company

Awning is a top-rated Airbnb management company, offering nationwide services and full-service management for Airbnb hosts and short-term rental investors. With starting costs at 15% of revenue, Awning's fees are lower than industry standards, and there are no extra charges or surprises. 

Awning handles all aspects of vacation rental management, including licensing, property setup, photography, listing optimization, dynamic pricing, guest experience management, cleaning, maintenance, and even design and furnishing. Awning has no geographic restrictions, allowing hosts to utilize their services in any location. While there aren't many customer reviews available, the company has a stellar reputation with an average guest rating of 4.8 out of 5 stars and positive feedback on platforms like TrustPilot, Google, and BiggerPockets.

To begin using Awning's services, hosts can easily schedule a call or complete a form. The sales team, composed of licensed agents, will provide detailed information on rates, services, and potential revenue for the property. There are no obligations, allowing hosts to have a commitment-free discussion about property management with the Awning team.

2. Evolve: Best Half-Service Airbnb Management Solution

Evolve is a prominent half-service vacation rental management company that offers property management for short-term vacation rentals. With low management fees starting at 10% of revenue, Evolve provides a cost-effective solution for hosts who want to remain involved in property management. The company stands out for its 100% risk-free guarantee, $1,000,000 liability insurance coverage, and $3,000 in damage protection for each booking, earning it the title of the Best Half-Service Airbnb Management Company in the United States.

Compared to other management companies, Evolve's fees are relatively low, and they focus on digital aspects of management, such as guest communication, listing optimization, and billing. However, hosts are responsible for coordinating cleaning, maintenance, and other physical tasks at the property. Evolve operates in 34 states, including Hawaii, and provides vacation rental services in parts of Mexico and the Caribbean. While the company has received mixed reviews, it maintains a 3.3 out of 5.0-star rating on Trustpilot and holds an A+ rating and accreditation from the BBB.

To begin using Evolve's services, simply visit their website and schedule a call. The setup process is straightforward since Evolve primarily handles the digital aspects of Airbnb management, allowing hosts to retain control over physical property tasks. It is advisable to seek local references and thoroughly review recent customer feedback before making a decision.

3. Vacasa: Biggest Short Term Rental Management Company

Vacasa is a full-service vacation rental management company operating in the United States, Canada, and Mexico. They handle the entire rental process, including cleaning services, making them an excellent alternative for homeowners seeking a full-service Airbnb management solution. Vacasa offers customized rates based on market demand, a digital revenue dashboard, dedicated local teams, free smart rental property management devices, and interior design services tailored to your preferences and budget.

The pricing structure of Vacasa is straightforward, with one comprehensive fee covering all their services. While they require a one-year contract, homeowners can cancel with 90 days' notice, although potential additional fees are unclear. Vacasa does not have specific minimum property size or revenue requirements, but they may have market-dependent minimum revenue thresholds.

Vacasa operates in 34 states, including Alaska and Hawaii, and also offers vacation rental management services in Mexico, Belize, Costa Rica, and Canada. They handle various aspects of property management, including onboarding with virtual tours and optimized listings, guest attraction through top booking sites and 24/7 guest service, managing details like dynamic pricing and professional cleaning, and providing customer support with unlimited owner holds and local staff in every market.

While Vacasa has received below-average customer reviews compared to other property management companies, they maintain a 4.2-star rating on Trustpilot and an A+ rating on the BBB. Positive reviews highlight easy booking and competitive pricing, while negative reviews mention cleanliness issues and reservation problems.

Getting started with Vacasa is a relatively straightforward process, typically requiring two to three phone calls to set up. Homeowners will receive a quote, additional service charges, and a contract after the initial call, with property setup taking around four to six weeks.

Please note that due to recent staff reductions at Vacasa, some hosts have reported lower levels of service and fewer bookings on their properties.

4. AvantStay: Best Luxury Short-term Rental Management Company

AvantStay is a luxury-focused Airbnb management company specializing in large and high-end properties. They offer benefits such as complimentary interior design and a Vacation Club Membership that allows hosts to use travel credits at their own property or other AvantStay properties nationwide. However, their services are limited to 10 states, and they only accept properties with a minimum annual revenue of $100,000 and a certain bedroom size.

While AvantStay does not provide specific information about their commission and costs, conversations with customers reveal that they charge between 25% and 40% of monthly revenue. They handle expenses like linen replacement and restocking but deduct these costs before remitting the remaining revenue to hosts. AvantStay requires hosts to sign a contract, although details about cancellation policies and penalties for switching property managers are unclear.

AvantStay operates in ten states and aims to expand further. They offer full-service property management, including listing distribution, guest vetting, interior design, cleaning and maintenance coordination, and smart technology implementation. Customer reviews are generally positive regarding customer service and cleanliness, but negative reviews mention canceled listings, refund issues, and complaints from guests about maintenance and missing items.

To get started with AvantStay, hosts must meet the revenue and property requirements and contact the company. The property onboarding process typically takes two to eight weeks, depending on the property's readiness for guests.

5. Casago: Best Mixed-Use Real Estate Portfolio Manager

Casago is a versatile property management company that offers services for vacation rentals, corporate housing, long-term rentals, single-family homes, and unfurnished long-term rentals. With over 15 years of experience, Casago is well-equipped to manage mixed rentals effectively. Their cost structure is transparent, with fees around 18% per booking, which is slightly lower than the industry average. 

They provide full-service vacation rental management, including listing your property on major websites, 24/7 support, and handling check-in, cleaning, and maintenance. While their geographic coverage is limited compared to other alternatives, Casago maintains positive customer reviews, highlighting their smooth processes and professional customer service.

Casago offers property management services throughout the United States and Mexico, catering to homeowners in 21 states and the District of Columbia. They have a track record of providing comprehensive management for various rental types, making them an ideal choice for managing mixed rentals. The company charges around 18% per booking, offers transparent monthly revenue reporting, and requires 30 days' notice if homeowners choose to unlist their properties. 

Casago provides full-service vacation rental management, taking care of key tasks such as listing promotion, 24/7 support, check-in, cleaning, and maintenance. While their geographic coverage may be more limited than other options, Casago has received positive reviews, commending their efficient processes and professional customer service.

Get the Best Rates on Short Term Rental Management

To get the best rates on short-term rental management companies, consider the following strategies:

• Research and Compare: Start by researching different management companies and comparing their pricing structures. Look for companies that offer transparent pricing information and compare their fees, commission rates, and any additional charges they may apply. Take note of the services included in their packages and evaluate their value for the cost.
• Negotiate and Ask for Discounts: Once you have narrowed down your options, don't be afraid to negotiate with the management companies. Discuss your specific needs and budget, and inquire about any potential discounts or promotions they may have available. Some companies may be willing to offer lower rates or waive certain fees to secure your business.
• Bundle Services: Consider bundling multiple services together to potentially negotiate better rates. For example, if you require property management, cleaning, and maintenance services, inquire about discounted rates for bundling these services with a single company. Bundling can often lead to cost savings and more streamlined operations.
• Long-Term Contracts: If you are committed to a long-term partnership with a management company, discuss the possibility of signing a longer contract. Some companies may offer discounted rates for longer-term commitments, as it provides them with more stability and potential recurring revenue.
• Seek Referrals and Reviews: Reach out to other property owners who have used short-term rental management services and ask for their recommendations. They may be able to provide insights into which companies offer the best rates and value for money. Additionally, read online reviews and ratings to gather more information about the companies' pricing practices and overall customer satisfaction.

Remember, while obtaining competitive rates is essential, it's also crucial to consider the quality of service provided. Opting for the cheapest option may not always result in the best overall experience for you or your guests. Balancing competitive pricing with reliable service and expertise should be the ultimate goal when selecting a short-term rental management company.

How to Select a Short-term Rental Management Company

When selecting short-term rental management companies, consider the following factors to make an informed decision:

• Services Offered: Assess the range of services provided by each management company. Look for services that align with your specific needs, such as listing optimization, guest communication, housekeeping, maintenance, pricing strategy, and marketing. Ensure the company offers comprehensive support to meet your requirements.
• Experience and Reputation: Consider the company's experience in the industry and their track record. Look for companies with a proven history of successful property management and positive customer reviews. Research their reputation by checking online platforms, such as review websites, social media, and industry-specific forums.
• Pricing and Fees: Review the pricing structure and fees of each company. Compare their commission rates, service fees, and any additional charges they may apply. Be cautious of companies with exceptionally low fees, as it may indicate a lack of quality service. Look for transparent pricing and consider the value provided in relation to the cost.
• Geographic Coverage: Ensure that the management company operates in the area where your property is located. Check if they have local expertise and knowledge of the market. Geographic coverage is crucial for effective property management and maximizing occupancy rates.
• Communication and Support: Evaluate the company's communication channels and level of customer support. Look for responsive and reliable communication, as well as their availability for urgent matters. Prompt and efficient support is essential in managing guest inquiries, issues, and emergencies.
• Technology and Tools: Assess the technology and tools the management company utilizes. Look for companies that leverage advanced software, data analytics, and automation to optimize operations, enhance marketing efforts, and maximize revenue potential.
• Contract Terms: Review the terms and conditions outlined in the management contract. Pay attention to the contract duration, cancellation policies, termination clauses, and any exclusivity agreements. Ensure you understand the obligations and rights of both parties involved.
• Personal Recommendations and Referrals: Seek recommendations from other property owners who have experience with short-term rental management companies. Their insights and feedback can provide valuable information and help you make an informed decision.

By considering these factors, you can select a short-term rental management company that aligns with your needs, offers quality service, and provides the support necessary to optimize the performance of your rental property.

Frequently Asked Questions about Short Term Rental Management

What is a short-term rental management company?

A short-term rental management company is a professional service provider that helps property owners manage and maximize the potential of their short-term rental properties, such as vacation rentals or Airbnb listings. These companies typically offer a range of services, including property marketing, guest communication, bookings and reservations, housekeeping, maintenance, and financial management.

What services do short-term rental management companies offer?

Short-term rental management companies offer various services to assist property owners in managing their rentals effectively. These services may include property listing creation and optimization, pricing strategy, marketing and advertising, guest screening and communication, check-in and check-out coordination, housekeeping and cleaning, maintenance and repairs, financial management and reporting, and even interior design and furnishings.

‍How much do short-term rental management companies charge?

The fees charged by short-term rental management companies vary depending on several factors, such as the location, size, and type of property, as well as the range of services provided. Management fees are typically based on a percentage of the rental revenue, which can range from 10% to 40% or more. Some companies may also charge additional fees or commissions for specific services, such as cleaning or maintenance.

‍Do I need a short-term rental management company for my property?

The decision to hire a short-term rental management company depends on your individual circumstances and preferences as a property owner. Hiring a management company can be beneficial if you have limited time or resources to handle the day-to-day operations of your rental property, or if you prefer to have professionals handle marketing, guest communication, and other essential tasks. Management companies can help streamline operations, increase bookings, and provide expertise in the vacation rental market.

‍How do I choose the right short-term rental management company for my property?

To choose the right management company, consider factors such as the company's experience and reputation, the range of services offered, pricing and fees, geographic coverage, communication and support, technology and tools, and contract terms. It's also helpful to read reviews, seek recommendations from other property owners, and potentially schedule consultations or interviews with different companies to discuss your specific needs and evaluate their suitability for your property.

‍Can I switch management companies if I'm not satisfied?

In most cases, you can switch management companies if you're not satisfied with the services provided. However, the process may vary depending on the terms outlined in your current management contract. It's important to review the contract terms and cancellation policies to understand any potential penalties or notice periods required for termination. Communicate your concerns and intentions with the current management company and ensure a smooth transition to a new provider, if needed.

‍How involved do I need to be in managing my property with a management company?

The level of involvement required from property owners can vary depending on the management company and the services you choose. Some management companies offer full-service solutions, where they handle all aspects of property management, from bookings to maintenance, requiring minimal involvement from the owner. Other companies may offer more limited services, allowing property owners to be more involved in specific areas. Discuss your desired level of involvement with the management company to find a solution that suits your needs and preferences.

‍Can short-term rental management companies help with legal and regulatory compliance?

Yes, many short-term rental management companies can assist with legal and regulatory compliance for your rental property. They can provide guidance on local regulations, licensing requirements, tax obligations, and safety standards. Some companies may even offer services to help you obtain necessary permits or licenses and ensure your property is in compliance with local laws. It's important to discuss these aspects with the management company you're considering to ensure they have the expertise and resources to support you in meeting legal requirements.