Phoenix, AZ Property Management: Top 5 Options

The Phoenix real estate market has traditionally been a top location for investing in rental properties, and this continues to be the case in 2023. Phoenix is one of the largest US cities, still undergoing stable population growth, which leads to excellent opportunities for becoming a landlord. Meanwhile, the year-round sun, the mild climate, the spa resorts, and the golf courses boost the profitability of short-term rentals. Thus, it comes as no surprise that Phoenix attracts both local and remote investors.

Let Awning find the best property manager for your rental property. Simply fill out the form and Awning will find a property manager that provides the best rates and services for your property.

The 5 best property management companies in Phoenix are:

• HomeRiver Group: Best Overall Property Management Company in Phoenix
• Real Property Management Evolve: Best Large Property Manager
• On Q Property Management: Best for Technology
• Service Star Realty: Best for Owner Guarantees
• HomeQwik: Best for Flexible Options

How We Selected the Best Property Management Companies in Phoenix

Choosing the top rental property managers in the Phoenix market should include multiple factors and criteria in order to produce objective and reliable results.

In our selection of the best Phoenix property management companies, we focused on the following:

• Property management services: First and foremost, we looked at the services different companies offer in order to select those with the most comprehensive packages, allowing investors to benefit from truly passive income.
• Property management fees: We included companies that charge both flat fees and percentages of monthly rent as long as their rates are competitive. We focused on companies with no hidden fees.
• Area coverage: We searched for property managers that are able to operate in the entire Phoenix area.
• Property type coverage: We chose property management companies that work with both long-term and short-term rentals of different types, including single-family homes and multifamily properties.
• Company size and headquarters: We ranked both small, local property managers and large, nationwide companies. Each type of property management has its benefits and drawbacks.
• Technology integration: We looked for companies that use the latest technology to optimize performance and automate processes, without forgetting the need for human intervention in certain aspects of property management.
• Online reviews on third-party websites: We checked reviews by both property owners and renters to highlight the main pros and cons of each company.
• Value for money: Eventually, we ranked the 6 property management companies that offer the highest value for money in the Phoenix market.

HomeRiver Group: Best Overall Property Management Company in Phoenix

HomeRiver Group is the largest third-party rental property management company in the entire US market, covering the Greater Phoenix area. John Hirschfeld, Andrew Propst, Doug Dale, and Joshua Bangert created the company in 2016, with headquarters in New York, NY. Over the years, HomeRiver Group has grown by acquiring the best property managers in local markets and turning them into partners. They manage more than 40,000 rental homes and over 32,000 units within HOA communities nationwide. The combination of full-service property management and competitive pricing makes HomeRiver Group the best service provider in Phoenix.

HomeRiver Group Property Management Services

The full-service property management supplied by HomeRiver Group covers:

• Expert market analysis to maximize return on investment
• Property listing
• Marketing
• Showings
• Extensive tenant screening
• Move-ins and move-outs
• Rent collection
• Owner payout disbursements
• Routine inspections
• Maintenance and repairs coordination
• Financial reporting
• Evictions
• Renovations and remodeling

HomeRiver Group Property Management Locations

The Phoenix office of HomeRiver Group covers:

• Chandler
• Gilbert
• Glendale
• Mesa
• New River
• Peoria
• Phoenix
• Scottsdale
• Sun City
• Surprise

HomeRiver Group Property Types

In the Phoenix rental market, HomeRiver Group works with a few different types of residential properties including single-family homes, townhouses, and condos.

HomeRiver Group Property Management Costs

HomeRiver Group does not provide information about the fees for its Phoenix property management services. In other markets, the company charges competitive rates, ranging between 4% and 9% of monthly rent. Services that are paid separately from the monthly management fee are leasing, lease renewal, quarterly or biannual property inspections, HVAC tune-up, gutter cleaning, and eviction protection.

HomeRiver Group Property Management Terms

The website of the HomeRiver Group Phoenix office does not offer a copy of the property management agreement that investors have to sign. In most cases, the property manager asks for an initial contract of 6 or 12 months, after which monthly options become available too.

HomeRiver Group Property Management Reviews

There are 500+ online reviews of the property management services provided by HomeRiver Group in the Phoenix real estate market. They show mixed experiences.

You can find Phoenix-specific HomeRiver Group reviews on:

• Birdeye: Currently 3.9/5 stars based on 182 reviews
• Google: Currently 3.8/5 stars based on 176 reviews

Positive reviews by property owners and tenants praise the first-class services, the well-kept properties, the easy processes, the professionalism and personability of the staff, the excellent customer service, and the attention to customer needs. Negative reviews mention slow responses to maintenance requests, the incompetence of the local team, and absent communication.

How to Get Started with HomeRiver Group Property Management

To get started with the best overall property management company real estate investors can submit an online form via HomeRiver Group or call 415-610-7867.

Real Property Management Evolve: Best Large Property Manager

Real Property Management (RPM) Evolve is an independently owned and operated office of Real Property Management, a large property management company working across the US and Canada. The company was founded in 1986, with headquarters in Salt Lake City, UT. RPM Evolve was created in 2020, with headquarters in Phoenix, AZ. Despite its short history in Phoenix, the office has already established a strong presence in the local market. This is a good choice for landlords who’d like to work with a big company with a strong history and reputation.

Real Property Management Evolve Services

The property management services provided by RPM Evolve comprise:

• Property marketing on a number of listings platforms
• Showings
• Tenant screening with background and financial checks
• Rent collection
• Invoicing
• Owner earnings deposits
• Deferral and local legal guidance
• Routine property inspections
• Property maintenance including handling repair requests, dispatching workers, and managing billing
• Financing reporting
• Monthly statements
• Annual tax preparation
• Eviction legal process

RPM Evolve offers the following protection to landlords in Phoenix:

• Eviction Protection Program: Property owners do not pay anything for a standard eviction process. There might be some costs for a non-standard eviction notice.

Real Property Management Evolve Locations

Real Property Management Evolve covers the following areas in the Phoenix rental market:

• Avondale
• Buckeye
• Carefree
• Casa Grande
• Cave Creek
• Chandler
• East Valley
• Estrella Mountain
• Fountain Hills
• Gilbert
• Glendale
• Goodyear
• Litchfield Park
• Mesa
• Peoria
• Phoenix
• Queen Creek
• San Tan
• Scottsdale
• Sun City
• Surprise
• Tempe
• Tolleson
• Vistancia
• West Valley

Real Property Management Evolve Property Types

The RPM Evolve team works with single-family homes, townhouses, condos, apartments, and small multifamily properties (up to 12 units).

Real Property Management Evolve Costs

Rental property owners can choose between 2 service packages that are both charged as flat fees. They include:

Standard: This plan is ideal for entry-level investors as it covers all necessary tasks to manage a rental business.

• Monthly management fee: $69
• Deferred set up: $495
• Remarketing fee: $349
• Lease renewal fee: $199
• Annual tax preparation: $99/year
• Inspections: $69/inspection
• Third-party payment coordination: $10/payment
• Eviction protection program: $19/month (when occupied)

Platinum: This plan is ideal for established investors as it covers additional services such as remarketing, lease renewal, payment coordination, Arizona rental tax license, rental registration with County Assessor, annual inspections, annual tax preparation, and eviction program.

• Monthly management fee: $119
• Deferred set up: $495

Real Property Management Evolve Terms

The RPM Evolve website does not provide a copy of the management agreement that property owners need to sign before getting onboarded. They should get in touch with the office to ask for it and review it carefully to decide if this is the best property manager for their needs.

Real Property Management Evolve Reviews

RPM Evolve has generated more than 2,000 online reviews by property owners and tenants that show positive overall experiences.

You can find Real Property Management Evolve reviews on:

• Google: Currently 4.2/5 stars based on 900 reviews
• ChamberofCommerce.com: Currently 4.0/5 stars based on 675 reviews
• Birdeye: Currently 4.9/5 stars based on 604 reviews including 594 Google reviews
• Yelp: Currently 1.5/5 stars based on 102 reviews
• Facebook: Currently 3.3/5 stars based on 16 reviews
• BBB.org: Currently 1.0/5 stars based on 17 reviews

Happy real estate investors and renters highlight the well-maintained properties, the excellent documentation and coordination, the timely addressing of online work orders, the polite and respectful team members, and the great communication. Unhappy customers report poor security measures, delayed responses to maintenance requests, unprofessional attitude, and lack of proper communication.

How to Get Started with Real Property Management Evolve

To get started with the best large property management company in Phoenix, real estate investors can submit an online form on the Real Property Management Evolve website for free rental analysis or call 602-368-5730.

On Q Property Management: Best for Technology

On Q Property Management is a Phoenix-based, flat-fee property management company working in some Texas markets too. Taylor Tenney founded the company in 2010, with headquarters in Gilbert, AZ. The company uses cutting-edge proprietary technology, the On Q Cloud, to refine and optimize the property management process for more agility and transparency. At the moment, On Q has more than half a billion dollars under management, while it’s the fastest-growing Arizona property manager. The extensive use of technology makes On Q the best Phoenix property management company in this aspect.

On Q Property Management Services

As a technology-based property management company, On Q delivers the following day-to-day tasks:

• Listing syndication and marketing with professional photos, self-showings, virtual tours, and posting on popular rental websites
• Advanced tenant screening with background checks
• Fast tenant placement
• Rent collection
• Owner funds deposit
• Legal compliance
• HOA regulation compliance
• Lease enforcement
• 24/7 emergency on-call
• Drop-in spot and move-out inspections
• Move-out processing
• Maintenance coordination between tenants, vendors, and home warranties
• Accounting documentation
• Financial statements
• Tax statements
• Evictions

In addition to these services, On Q Property Management also provides these guarantees:

• 12-Month Tenant Guarantee
• No Hidden Fees, Ever
• 90-Day Risk-Free Guarantee

On Q Property Management Locations

On Q provides property management services in the following locations in and around the Phoenix metro area:

• Gilbert
• Mesa
• Oro Valley
• Phoenix
• Queen Creek
• San Tan Valley
• Scottsdale
• Tempe
• Tucson

On Q Property Management Property Types

On Q manages different kinds of residential long-term rental properties including single-family homes, townhouses, condo units, apartment units, duplexes, and multifamily properties.

On Q Property Management Costs

On Q has a single property management fee of $75/month, with no hidden fees.

On Q Property Management Terms

Landlords who choose to hire On Q Property Management are free to terminate the management contract at any point, without any termination fees.

On Q Property Management Reviews

On Q has gathered an impressive number of over 4,000 online reviews on third-party websites. These reviews reveal very good overall experiences for landlords and renters.

You can find On Q Property Management reviews on:

• Google: Currently 4.6/5 stars based on 2,167 reviews
• Birdeye: Currently 4.4/5 stars based on 1,424 reviews including 1,341 Google reviews
• Yelp: Currently 2.5/5 stars based on 265 reviews
• Trustpilot: Currently 4.2/5 stars based on 183 reviews
• BBB.org: Currently 2.53/5 stars based on 30 reviews

Satisfied investors and tenants praise the swift and hassle-free processes, the quick but thorough home inspections, the helpful and responsive staff members, the professional and communicative team, and the prompt and detailed answers to customer questions. Dissatisfied customers complain about the hands-off approach, horrible properties infested with insects, wrongful eviction notices, withholding of security deposits for no justified reason, and the inability to communicate effectively.

How to Get Started with On Q Property Management

To get started with the best property management company in Phoenix for technology, property investors can fill in an online form on the On Q Property Management website or call 480-696-6716.

Service Star Realty: Best for Owner Guarantees

Service Star Realty is a local full-service property management company covering the entire Phoenix real estate market. David Swaim and Dora Pinter established the company in 2011, with headquarters in Phoenix, AZ. The team aims to deliver valuable service that owners can trust, at an affordable price. Currently, Service Star Realty manages around 950 long-term rental properties. This is the best Phoenix property manager for landlord guarantees and protections.

Service Star Realty Property Management Services

As one of the best property management companies in Phoenix, AZ, Service Star Realty provides the following services:

• Professional rental price analysis including optimized rental value and insights into the current market conditions
• Marketing on 40+ top websites
• Video marketing, leading to an average of 14 days to find tenants, compared to the 30-day Phoenix average
• 21-point tenant screening
• Move-in and move-out videos
• Security deposit collection and claims
• Reaching 99% occupancy rate
• Online rent collection
• Owner payout disbursements via ACH payments
• Utility coordination
• Legal oversight
• Rental registration by the County
• Tenant compliance
• Professional representation and risk management
• 24/7 emergency maintenance service
• Maintenance coordination
• Achieving a 78% lease renewal rate
• Monthly reporting
• Yearly reporting
• TPT sales tax coordination
• Electronic 1099

Moreover, Service Star Realty offers a number of important guarantees and protections to property owners, including:

• 6 Months Tenant Guarantee: Service Star Realty will place a new tenant for free if a renter fails to perform in the first 6 months.
• 30 Day Lease-Up Guarantee: Landlords will get 1 month of free property management in case the company does not sign up a new tenant in 30 days.
• Lifetime Tenant Guarantee: The property manager will place a new tenant for free if a tenant vacates for any reason.
• $2,000 Pet Damage Guarantee: The company will cover up to $2,000 above the security deposit for above normal wear and tear by approved pets.

Service Star Realty Property Management Locations

Service Star Realty operates in:

• Ahwatukee
• Anthem
• Avondale
• Buckeye
• Casa Grande
• Cave Creek
• Chandler
• El Mirage
• Gilbert
• Glendale
• Goodyear
• Laveen
• Litchfield Park
• Maricopa
• Mesa
• Paradise Valley
• Peoria
• Phoenix
• Scottsdale
• Surprise
• Tempe
• Tolleson

Service Star Realty Property Types

Service Star Realty works with single-family homes, townhouses, condos, and apartments.

Service Star Realty Property Management Costs

This Phoenix property manager offers 2 flat-fee service packages including:

Basic: This plan includes everything required to manage the day-to-day activities of a long-term rental.

• Monthly management fee: $79

Gold: This plan includes everything in Basic plus some additional services and guarantees.

• Monthly management fee: $139

Service Star Realty Property Management Terms

The website of Service Star Realty does not offer information about the agreement that landlords need to sign. Thus, it’s recommended that interested investors contact the company and ask for a copy that they can review carefully before signing.

Service Star Realty Property Management Reviews

There are more than 1,500 online reviews of Service Star Realty by both property owners and renters. They show very positive experiences.

You can find Service Star Realty reviews on:

• Birdeye: Currently 4.4/5 stars based on 742 reviews including 689 Google reviews
• Google: Currently 4.5/5 stars based on 692 reviews
• Yelp: Currently 2.0/5 stars based on 70 reviews
• BBB.org: Currently 4.56/5 stars based on 9 reviews

Positive reviews by real estate investors and tenants highlight the good systems in place, the smooth processes, the solid maintenance team, the emergency maintenance services, the ability to solve problems, the helpful and engaged team members, and the effective communication. Negative reviews mention subpar-quality services, filthy carpets, incompetent and non-licensed vendors, $500 cancellation fees, and rude staff.

How to Get Started with Service Star Realty Property Management

To get started with the best property management company in Phoenix for owner guarantees, property investors can submit an online form via the Service Star Realty or call 480-712-1277.

HomeQwik: Best for Flexible Options

HomeQwik is a local, family-owned property management company that specializes in managing long-term rental properties in the Phoenix market. Mike Sargeant founded the company in 2014, with headquarters in Glendale, AZ. The team strives to provide full-service management services to ensure happy clients. HomeQwik has more service packages than other local property managers, which makes them the best property management company in Phoenix for flexibility.

HomeQwik Property Management Services

HomeQwik delivers the following services to long-term rental property owners:

• Rental price analysis
• Initial property condition report
• Marketing and syndication including quality photos and video tours
• Multi-point tenant screening
• Lease preparation
• 360 move-in and move-out property condition reports
• Rent collection
• Lease enforcement
• Rapid property turnover
• Utilities processing at turnover
• Regular delivery of A/C filters
• 24/7 maintenance
• Financial reporting
• Monthly owner statements
• Year-end tax statements
• Rentals sales tax reporting
• Eviction
• Eviction cost coverage

With HomeQwik, rental property investors get access to the following guarantees:

• Happiness Guarantee: Owners can cancel the management agreement at any point if they are not happy with the services.
• Leasing Guarantee: HomeQwik will cover the marketing cost in case of an eviction or lease break in the first 6 months.
• Results Guarantee: Property owners don’t pay anything until the company finds a quality tenant.
• Pet Guarantee: The property manager will cover the extra cost of pet-caused damage.
• 24 Hour Response Guarantee: HomeQwik will get back to owners within 24 hours, every time.

Furthermore, investors can opt in for the SureVestor Insurance which covers:

• Loss of rent
• Tenant skip - lease break: Up to 8 weeks
• Tenant delinquency - eviction order: Up to 10 weeks
• Tenant delinquency - writ/possession: Up to 12 weeks
• Tenant death - sole tenancy: Up to 12 weeks
• Tenant murder or suicide: Up to 25 weeks
• Untenable - malicious damage - contents: Up to 8 weeks
• Victims of violence: Up to 4 weeks
• Damage to building and/or contents: Up to $35,000
• Theft or damage due to theft: Up to $15,000
• Eviction filing fee and eviction defense costs: Up to $5,000
• Sherriff, Marshall, or Constable fees: Up to $600
• Loss due to digital lock boxes: Up to $5,000
• Service/companion animal damage: Up to $1,000
• Re-keying of locks: Up to $400

HomeQwik Property Management Locations

HomeQwik manages long-term rental properties in the following areas:

• Ahwatukee
• Anthem
• Avondale
• Cave Creek
• Chandler
• Chino Valley
• Dewey-Humboldt
• El Mirage
• Fountain Hills
• Gilbert
• Glendale
• Goodyear
• Laveen
• Litchfield Park
• Maricopa
• Mesa
• North Phoenix
• North Scottsdale
• Paradise Valley
• Peoria
• Phoenix
• Prescott
• Prescott Valley
• Scottsdale
• Sun City
• Sun City West
• Surprise
• Tempe
• Tolleson
• Youngtown

HomeQwik Property Types

HomeQwik manages different residential property types including single-family homes, townhouses, condos, apartments, and cottages.

HomeQwik Property Management Costs

HomeQwik offers 3 different property management plans that can meet the needs of investors who are looking for varying degrees of engagement in their rental property business. This is what makes HomeQwik the best Phoenix property management company for flexibility.

The 3 packages include:

Full-Service Management: This plan includes the basic services needed to manage a rental property. The following pricing applies only to vacant rentals.

• Monthly management fee: $89
• Leasing commission: $600
• Lease renewal commission: $200
• Property advertising on the MLS: $250
• Property condition reports: $150/report
• SureVestor insurance: $50/month

Gold: This plan includes the same services as Full-Service Management, but the leasing commission and lease renewal commission are covered by the monthly fee.

• Monthly management fee: $139
• Monthly fee for non-HomeQwik Lease: $50
• Lease setup fee for occupied properties: $75
• Property advertising on the MLS: $250
• Property condition reports: $150/month
• SureVestor insurance: $50/month

Platinum: This plan includes everything in Gold plus eviction cost coverage (up to $600), utilities processing at turnover, and Surevestor landlord insurance coverage.

• Monthly management fee: $219
• Monthly fee for non-HomeQwik Lease: $50
• Lease setup fee for occupied properties: $75
• Property advertising on the MLS: $250

HomeQwik reserves the right to change their property management pricing with a 30-day notice.

HomeQwik Property Management Terms

HomeQwik does not provide an exact copy of the management agreement that property owners need to sign. However, it’s clear that under the Happiness Guarantee, investors can cancel services as soon as they are not fully happy.

HomeQwik Property Management Reviews

Over 200 real estate investors and renters have reviewed the property management services delivered by HomeQwik. The reviews reveal generally positive experiences.

You can find HomeQwik reviews on:

• Birdeye: Currently 4.5/5 stars based on 89 reviews including 88 Google reviews
• Google: Currently 4.4/5 stars based on 85 reviews
• Yelp: Currently 4.0/5 stars based on 27 reviews
• Facebook: Currently 4.8/5 stars based on 23 reviews

Positive reviews focus on the reliability and dedication of the company, the responsive and attentive team members, the knowledge and availability of the staff, and the good communication. In negative reviews, customers complain about poorly maintained properties, broken appliances, inefficient processes, and the unhelpful staff.

How to Get Started with HomeQwik Property Management

To get started with the best property management in Phoenix, Arizona for flexible options, investors can submit an online form via the HomeQwik website or call 602-792-5353.

Takeaway

For remote and passive real estate investors in the Phoenix market, these are the 6 best property management companies. HomeRiver Group and Awning provide the best value for money for the owners of long-term and short-term rentals, respectively. Real Property Management Evolve is a good option for landlords who prefer to work with a major nationwide company, while On Q Property Management is optimal for those who value technology. Landlords who want to be able to choose between different plans can check out HomeQwik, and owners who want the best guarantees and protections can consider hiring Service Star Realty.