Choosing the right Airbnb management company can be a daunting task. Factors such as cost, value, and services are important, but evaluating a company's operational capabilities can be challenging. We've done the hard work for you, analyzing owner reviews, guest feedback, Airbnb ratings, operational efficiency, pricing, terms, and services for the top six vacation rental management companies.
Top 6 Airbnb Management Companies
- RedAwning: Best Overall
- Vacasa: Ideal for Urban Hosts
- Evolve: Perfect for Self-Operating Local Hosts
- Casago: Best for Investors with Mixed Portfolios
- Air Concierge: Best for Mid-Term Rental Hosts
- SkyRun Vacation Rentals: Best for Budget Management
Evaluation Criteria for Top Airbnb Property Managers
When determining the best vacation rental management companies, we considered several key factors:
- Operational Excellence: The primary criterion, as effective property management significantly impacts guest experience, host satisfaction, asset value, and revenue.
- Services Provided: We assessed both full-service and partial-service managers to cater to passive and DIY Airbnb hosts.
- Fees and Costs: We prioritized companies with transparent and competitive pricing aligned with market standards.
- Terms and Conditions: Flexible terms were important, allowing hosts to terminate agreements if unsatisfied.
- Market Coverage: Companies operating in various prime US locations were favored.
- Customer Reviews: We chose companies with a strong online presence, high average ratings, and positive customer feedback.
- Value for Money: We emphasized property managers that offer the best value for owners.
1. RedAwning: Best Overall
RedAwning acquired Awning in 2024, making the company even more powerful than it was before. Redawning leads the market as the premier Airbnb management company in the US. With over 14 years of expertise, the RedAwning team selectively manages properties, only taking on homes they can operate effectively. They offer competitive pricing starting at 10% and is the only company in the nation that distributes your listing to over 50 channels nationwide.
Services Offered by RedAwning:
- Installation of smart locks
- Professional photography services
- 24/7 guest and host communication
- Proactive maintenance with personalized plans
- In-person onboarding inspections
- Local operational presence with market density
In addition, RedAwning provides comprehensive marketing, listing promotion, dynamic pricing, revenue optimization, and reservation management. Their home services include amenities, cleaning, lawn care, snow removal, inspections, and repair coordination, along with detailed monthly reports.
Pricing and Terms: RedAwning charges a management fee starting at 10% of monthly rental income. There are no hidden costs, and RedAwning advises owners on property reinvestment to boost revenue.
Market Coverage: RedAwning operates nationwide but avoids markets where they can't maintain high operational standards. They manage various single-family and multifamily properties.
Customer Feedback: RedAwning members appreciate the in-depth analysis, practical approach, and affordable solutions. The company averages 4.92 stars on Airbnb, with numerous satisfied guests and consistent Superhost status.
Getting Started: Interested property owners can text 415-941-5206 or schedule a personalized consultation with the RedAwning team using this link.
2. Vacasa: Ideal for Urban Hosts
Vacasa is a well-known name in the short-term rental industry, established in 2009. Despite its popularity, Vacasa often struggles with customer retention and delivery.
Vacasa Services:
- Owner-driven onboarding
- Property listing with 3D tours and professional photos
- Comprehensive marketing and guest screening
- Professional cleaning and maintenance services
Pricing and Terms: Vacasa's fees are customized, often exceeding 35% of monthly revenue. Cancellation requires a 90-day notice, which can be problematic for hosts.
Market Coverage: Available in 35 US states and internationally in Canada, Mexico, Belize, and Costa Rica.
Customer Feedback: Vacasa's reviews are mixed, with a 4.2/5 rating on Trustpilot and 2.4/5 on Yelp. Positive feedback highlights comprehensive services, while negative reviews point to poor management and customer support.
Getting Started: Property owners can contact Vacasa through their website or sales team.
3. Evolve: Perfect for Self-Operating Local Hosts
Founded in 2011, Evolve offers partial-service management focused on automation for DIY hosts.
Evolve Services:
- Custom listing creation with professional photos
- Listing promotion and dynamic pricing
- Guest communication and damage protection
Pricing and Terms: Evolve charges 10% of monthly income, making it suitable for DIY hosts. They require a 15-day notice for cancellation.
Market Coverage: Evolve operates in 750 markets in North America.
Customer Feedback: Evolve has a 4.0/5 rating on Trustpilot. Positive reviews highlight easy onboarding and professional support, while negative feedback includes poor marketing and frequent cancellations.
Getting Started: Interested owners can fill in a questionnaire on Evolve’s website.
4. Casago: Best for Investors with Mixed Portfolios
Established in 1996, Casago manages over 5,000 properties, offering comprehensive services.
Casago Services:
- Custom rental listing with professional photos
- 24/7 guest communication and check-in management
- Cleaning, maintenance, and monthly reports
Pricing and Terms: Fees vary by location, and hosts must sign a written agreement with a 30-day cancellation notice.
Market Coverage: Casago operates in over 60 destinations in the US, Mexico, and the Caribbean.
Customer Feedback: Casago has a 4.6/5 rating on Facebook. Positive reviews focus on good services and easy processes, while negative feedback points to poorly kept properties and rude staff.
Getting Started: Hosts can contact Casago for a property inspection and listing setup.
5. Air Concierge: Best for Mid-Term Rental Hosts
Founded in 2014, Air Concierge offers both full-service and off-site management.
Air Concierge Services:
- Full-service management in select locations and off-site management nationwide
- Property design, listing, marketing, dynamic pricing, and maintenance
Pricing and Terms: Fees range from 10% to 25% of revenue, with a $300 onboarding fee. Contracts can be for three months or one year.
Market Coverage: Available in select US locations, with off-site management nationwide.
Customer Feedback: Air Concierge has a 4.0/5 rating on Yelp. Positive reviews praise good account management and smooth operations, while negative feedback mentions mismanaged properties and unhelpful support.
Getting Started: Owners can pay the $300 onboarding fee online to start.
6. SkyRun Vacation Rentals: Best for Budget Management
Founded in 2004, SkyRun manages over 1,200 properties, offering full-service management at a lower cost.
SkyRun Services:
- Rental listing, marketing, and guest communication
- Housekeeping, maintenance, and revenue management
Pricing and Terms: Fees start at 15% of revenue, with customized contracts.
Market Coverage: Operates in 45+ US states, Canada, Mexico, and the Caribbean.
Customer Feedback: SkyRun has a 1.7/5 rating on Yelp. Positive reviews mention helpful staff, while negative feedback highlights poorly kept properties and neglected maintenance.
Getting Started: Interested owners can contact SkyRun via their website.
Conclusion
These are the top six Airbnb management companies in the US. Vacasa and Evolve are suitable for hosts preferring large companies, while RedAwning is ideal for those needing partial services. Casago and Air Concierge are worth considering for short and long-term rentals, and SkyRun Vacation Rentals is a budget-friendly option.
For a comprehensive solution with guaranteed results, contact RedAwning. They offer full-service Airbnb management, from design and furnishing to guest communication and revenue optimization, starting at 20% of monthly income, excluding cleaning fees.