Top 6 Mammoth Lakes Airbnb Management Companies: A Comprehensive Review

California has traditionally been one of the top locations for investing in an Airbnb, and Mammoth Lakes is a great city for this rental strategy. The natural attractions, the outdoors activities opportunities, and the climate bring close to 3 million visitors year-round. Many of them prefer the comfort of vacation rentals over hotels, which drives strong nightly rates, occupancy rates, rental income, and return on investment.

However, Mammoth Lakes, California short term rental laws are very restrictive. Most recently, the Mono County Board of Supervisors temporarily suspended the issuing of new short term rental permits on all single-family residential units, while usually they are allowed only in certain land use designations. In order to navigate this complicated legislative environment, investors can work with one of the top Mammoth Lakes, CA Airbnb property management companies.

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Top Mammoth Lakes, CA Airbnb Management Companies

The best Airbnb management companies in Mammoth Lakes, CA include:

• Awning: Best Overall Mammoth Lakes Airbnb Manager
• RedAwning: Best Half-Service Airbnb Management Solution
• Grand Welcome: Best for Luxury Vacation Rentals
• Natural Retreats: Best for Large Properties
• Evolve: Best for Personally Involved Hosts

Awning Airbnb Property Management

Awning is the best overall full-service Airbnb property manager in Mammoth Lakes, CA. The company was founded in 2020 by Shri Ganeshram and Danaus Chang, with headquarters in San Francisco, CA. The Awning mission is to make investing in real estate simple and accessible for everyone through a combination of the latest real estate technology and expert presence in all markets.

Awning provides all services expected from a full-service property management company, allowing investors to benefit from truly passive income. The company charges an industry-low fee of 15% of revenue. Online Awning reviews are positive, and Awning-managed properties have an average guest ranking of 4.8/5 stars.

Awning Services

As a full-service Airbnb property management company, Awning offers all services necessary to run a short term rental business. At the moment, the company manages 100+ vacation rentals and covers the entire US market as well as the vast majority of property types. The nationwide coverage is achieved by setting up local teams of vetted vendors in each market, before even taking on Airbnb rentals there.

Awning does everything from getting properties ready through managing day-to-day tasks including:

• Interior design
• Vacation rental furnishing
• Installing smart home devices
• Obtaining short term rental licenses and permits
• Creating, optimizing, and managing listings across top booking platforms
• Dynamic pricing model mixing top-notch technology and big data with human expert-led review and adjustments
• Communicating with and supporting guests 24/7, with industry-low average response time of 5-15 minutes
• Rental cleaning, laundry, and restocking between guests provided through local Awning teams
• Maintaining lawns, swimming tools, and hot tubs
• Property maintenance and repairs

All services are part of the core package of vacation rental property management that Awning provides. The only exception is interior design and furnishing, which investors can choose depending on their needs. The process is managed by the ex-Head of Design at Airbnb (boosting revenue by 50%), and Awning’s fee is deducted from the overall furnishing budget (usually $15,000-$45,000). Moreover, as Awning does not cover vacation rental insurance, it can connect property owners with the best local insurance providers.

Awning Price and Fees

Awning fees are the lowest among full-service Mammoth Lakes Airbnb Airbnb management companies, starting at 15% of monthly revenue. Moreover, this rate can go down with a one-year contract or in case the property exceeds forecasts in the first few months. This price covers all core services. Only vacation rental design and furnishing fees are paid separately, as part of the total furnishing budget.

Awning manages short term rentals, giving hosts maximum freedom and flexibility. One-year contracts are  an option and lead to lower monthly property management fees. Investors can opt out of Awning services at any point.

Awning Reviews

Awning has relatively few online reviews, explained by its short history. You can find some on:

• TrustPilot: Currently 4 5/5 star reviews
• BiggerPockets: Currently several 5.0/5 star reviews

Awning-managed Airbnb rentals have generated an impressive average rating of 4.8/5 stars.

Positive guest reviews focus on great locations and properties, excellently maintained and stocked rentals, and friendly, available, and competent support staff.

All in all, Awning is the best overall Airbnb property management company in Mammoth Lakes, CA, covering all services at an industry-low fee of 15% of revenue. This means that Airbnb property owners can enjoy truly passive income, while the performance of their rental is being optimized by a combination of the latest technology and human touch.

To maximize your vacation rental investments in Mammoth Lakes, CA, connect with an Awning property manager now.

RedAwning Airbnb Property Management

RedAwning is a technology-based half-service Airbnb management company founded by Tim Choate in 2010, with headquarters in Emeryville, CA. The RedAwning mission is to help vacation rental owners make more money with less work.

The company provides a limited range of property management services focused on marketing, reservations, guest communication, revenue, and insurance. RedAwning claims to help boost revenue by 52%. They charge 10% of monthly income in addition to a 3% credit card processing fee. Online reviews are scarce and generally negative.

RedAwningServices

As a half-service Airbnb property manager, RedAwning services are limited and do not allow for passive rental income. Currently, they manage 20,000+ short term rentals in 10,000 US markets, including 250+ properties in Mammoth Lakes, CA. They are able to cover the entire US market as they don’t need to build local teams as most services are provided through technology.

Core services include:

• Creating optimized listings
• Providing professional photography
• Listing distribution and marketing
• Managing reservations
• Guest communication and support
• Payment and revenue management
• Tax collection and remittance to owners
• Property damage protection of up to $3,000

Additional services provided through partners include:

• Cleaning through TurnoverBnB
• Protection against intentional damage and theft through Safely

RedAwning does not offer a lot of the services provided by full-service Mammoth Lakes, CA Airbnb management companies, such as interior design, furnishing, short term rental licenses and permits, remitting taxes, supplying and replacing linen, restocking, property inspection, maintenance, and repairs.

RedAwning Price and Fees

RedAwning charges the same Airbnb property management fee across all markets and property types: 10% of monthly revenue plus a 3% credit card processing fee. This covers all core services. While it sounds like a low rate, keep in mind this includes only a limited range of services. While not explicitly stated, cleaning and additional protection covered by RedAwning partners are paid separately.

To work with RedAwning, property owners need to sign an agreement, but it’s not clear what the duration and the exact terms of the contract are. Hosts retain the right to use their second home for personal reasons as often and long as they want.

RedAwning Reviews

There are thousands of online RedAwning reviews, and they show a mix of good and bad customer experiences. You can find some here:

• TrustPilot: Currently 3.8/5 stars based on 4,877 reviews
• BBB.org: Currently 1.04/5 stars based on 104 reviews
• ResellerRatings: Currently 1.0/5 stars based on 70 reviews
• Reviews.io: Currently 1.0/5 stars based on 11 reviews
• Yelp: Currently 1.0/5 stars based on 4 reviews

Most reviews are written by guests. Positive RedAwning reviews mention great properties in great locations as well as a smooth reservation process. RedAwning complaints highlight misleading prices and fees, mismatches between online listings and actual properties, rentals in poor state, and unexpected cancellations.

Overall, RedAwning is the top Airbnb management company for local investors in Mammoth Lakes, CA. If you invest locally and would like to be personally involved in the process of managing your vacation rental, RedAwning can help you automate some of the processes.

To get started, property owners can read the RedAwning review or call 888-733-2964.

Vacasa California Airbnb Management

Vacasa is the largest full-service short term rental property management company in North America, founded in 2009 by Eric Breon and Cliff Johnson, with headquarters in Portland, OR. Their mission is to provide the best vacation home experience for everyone (including hosts and guests), everywhere.

Vacasa provides most services expected from an Airbnb management company. They are able to boost rental income by an average of 20%. However, the company does not state its fees on its website, but customer reviews reveal a range of 25%-35% of revenue plus additional charges. Online Vacasa reviews are generally good.

Vacasa California Services

As a full-service Airbnb property manager, Vacasa covers the majority of services required to run a vacation rental business. At the moment, Vacasa manages 35,000+ vacation rentals in 35 US states and outside, including 165 second homes in Mammoth Lakes, CA.

The core Vacasa services covered by the monthly fee include:

• Getting properties ready
• Help with short term rental licenses and permits
• Installing smart home technology devices
• Creating listings
• Managing, distributing, and marketing listings
• Cleaning and restocking between guests
• Property inspections and maintenance
• Dynamic pricing and revenue management
• Guest communication and support
• Tax support
• Hot tub management and maintenance

For an additional fee, hosts also get access to:

• Interior design (guided or curated)
• Linen program (initial supply and replacements)
• Vacation rental property insurance (up to $1 million in liability coverage, $1 million in damage coverage, and $15,000 in bed bug coverage)

One service that Vacasa does not provide is furnishing, which can take 12-16 weeks when not guided by a professional.

Vacasa California Price and Fees

Vacasa does not publish its property management fees on the company website. It states that fees vary between markets and property types, so owners need to contact the team to get a quote. Vacasa reviews by property owners show that the rate typically ranges between 25% and 35% of revenue, which is comparable to the industry average. However, owners report unexpected charges. Moreover, interior design ($99-$1,199), linen program (NA), and property insurance ($7-$9 per booking) are paid for separately.

Hiring Vacasa entails signing a written agreement but does not require long-term commitment. Hosts can cancel with a 90-day notice, and they have to honor all reservations within the 90-day period.

Vacasa California Reviews

Vacasa has a solid online presence with thousands of reviews by property owners and guests. You can find Vacasa reviews on:

• TrustPilot: Currently 4.0/5 stars based on 9,121 reviews
• BBB.org: Currently 4.12/5 stars based on 2,605 reviews
• Yelp: Currently 2.5/5 stars based on 1,388 reviews
• Sitejabber: Currently 1.0/5 stars based on 644 reviews

Positive guest reviews focus on the excellent, well-equipped, well-stocked, well-maintained properties, the amazing locations, and the helpful customer support team. Negative guest reviews, meanwhile, highlight misleading listings, properties in poor state, last-minute cancellations, and lack of communication on behalf of the team.

Vacasa property owners’ experiences are also mixed. Some report good value for money, while others complain about destroyed properties, poor communication, and difficulties when trying to get out of a contract.

All in all, Vacasa can be a good option for Airbnb investors in Mammoth Lakes, CA whose properties are already furnished as the company does not help with this.

To get started, property owners can visit the Vacasa website or call 866-308-1004.

Grand Welcome Airbnb Management

Grand Welcome is a full-service luxury vacation rental property management company founded in 2009 by Brandon Ezra. Unlike other top Mammoth Lakes, CA Airbnb management companies, Grand Welcome offices are locally owned and operated through individual franchises. The company mission is to allow hosts to list their property with leaders in vacation rental management, achieved through a personalized boutique-like approach.

Grand Welcome offers the majority of services typical for a full-service Airbnb property manager. The promise to help boost income but don’t specify by how much. They do not explicitly state how much they charge or whether the fee differs between markets and property types. Online Grand Welcome reviews are showing mixed experiences, making it hard to judge if they provide a good value for money.

Grand Welcome Services

In general, Grand Welcome covers many but not all services expected from a full-service Airbnb management company. Currently, they manage a few hundred properties in 30 markets in 14 US states, including 129 short term rentals in Mammoth Lakes, CA. The company operates through locally owned franchises, combining the benefits of national and local property managers.

The main services provided by Grand Welcome include:

• Help with short term rental licenses and permits (the fees paid to relevant authorities are not covered; additional Grand Welcome fees apply in Hawaii due to the complexity of the process)
• Listing creation and distribution
• Digital marketing
• Dynamic pricing including human engagement
• Guest support and communication
• Premium cleaning
• Restocking
• Routine property inspections and maintenance
• Tax collection and remittance (additional fee of $100 per filing applies in Hawaii due to the complexity of the process)
• Damage coverage (accidental damage coverage equivalent to up to 15x the guest damage waiver fee; exceeding damage is covered by the owner’s general liability insurance)

Grand Welcome requires properties to have WiFi. They provide property owners with a list of recommended items to go above and beyond guest expectations. However, the company does not help with interior design and furnishing. They don’t provide linen either. Also, hosts need to have proper insurance. Regarding swimming pool, hot tub, lawn, and other amenities management, they can connect investors with preferred vendors as they don’t cover these services. In addition, the company recommends having a local, licensed HVAC service plan in place. This means that short term rental owners will need to coordinate the work of multiple teams and pay various vendor fees after hiring Grand Welcome.

A service unique to Grand Welcome is their home exchange program provided in partnership with THIRDHOME. This allows qualified homeowners to travel the world and stay at luxury accommodations, paying only between $495 and $1,895 for a week-long stay, with no nightly rates.

Grand Welcome Price and Fees

Grand Welcome does not publish its property management fee on its website and does not specify how it is calculated and if it depends on the location and the property size. What is clear is that the fee covers most services with the exception of short term rental licenses and permit costs as well as collecting and remitting taxes in Hawaii. Moreover, property owners have to pay vendors for the services not provided by Grand Welcome.

The company does not require long-term commitment from hosts. They can cancel at any time with a 30-day notice. While property owners can use their property for personal reasons as much as they want, they are not advised to hire Grand Welcome if they plan to rent out only occasionally.

Grand Welcome Reviews

There are more than 1,000 Grand Welcome reviews online, which show an average ranking. You can find some reviews on:

• Google: Currently 4.1/5 stars based on 669 reviews
• Birdeye: Currently 3.9/5 stars based on 653 reviews
• Yelp: Currently 2.5/5 stars based on 193 reviews
• BBB.org: Currently 3.37/5 stars based on 52 reviews

Happy Grand Welcome guests write about good properties, easy booking process, and friendly and helpful staff. Unhappy guests, on the other hand, complain about inaccurate property descriptions, inaccurately explained cancellation policy, and lack of flexibility under extreme conditions.

Overall, while Grand Welcome provides a lot of services typical for full-service Airbnb property managers, it’s not possible to conclude if it’s worth it without knowing the fees that they charge. Their online presence suggests that they might be a good choice for luxury vacation rentals.

To get started, property owners can visit the Grand Welcome website or call 888-780-4809.

Natural Retreats Airbnb Management

Natural Retreats is a full-service Airbnb management company that specializes in personalized care for high-end luxury vacation rentals in resort towns. The company was founded in 2006 by Matthew Spencer, with headquarters in Charlottesville, VA. Their mission is to elevate the travel experience in a way that makes guests feel at home and homeowners feel like guests.

Natural Retreats offers many of the services required from a short term rental property manager. However, they don’t publish their fees on the company website, so it’s not clear whether it’s worth it. Meanwhile, online reviews of Natural Retreats are insufficient to draw any confident conclusions.

Natural Retreats Services

Natural Retreats operates as a full-service property management company, so it offers a range of services to help property owners achieve passive income. At the moment, the company manages a few hundred (our estimate) short term rentals in 15 vacation destinations in 12 US states, including 85 properties in Mammoth Lakes, CA.

The services that Natural Retreats covers include:

• Optimized listings
• Listing distribution and marketing including partnering with travel agencies
• Dynamic pricing including human interaction
• Housekeeping, cleaning, and restocking
• Regular property inspections
• Routine property maintenance conducted by Natural Retreats property specialists
• Specialty repairs (like HVAC, pool service, and appliance repair) conducted by insured, accredited partners (upon homeowner’s approval)
• Tax collection and remittance to local authorities

Natural Retreats expects properties to be rather luxurious and to be fully furnished with appliances, cookware, glasses, silverware, and TV as well as WiFi and cable TV. The company is able to help hosts with optimizing their vacation rentals for guest experiences, but they don’t provide interior design and furnishing services. They don’t assist with obtaining short term rental licenses and permits either.

Natural Retreats Price and Fees

Similar to other Mammoth Lakes, CA Airbnb management companies, Natural Retreats does not publish the required monthly management fee on the company website. It’s not clear whether fees vary by market and property type or whether all services are included within a single fee. They mention that in some locations some extra services like monthly pest control or electronic lock management are optional and charged additionally.

Natural Retreats expects property owners to sign a standard agreement of 6-12 months initially, renewable for an additional year upon expiry. Nonetheless, investors can cancel the agreement at any time with sufficient notice. Hosts can stay at their rental as often as they want, but they will be charged for the cleaning and inspection afterwards.

Natural Retreats Reviews

There are a few hundred online reviews of Natural Retreats, which is not a lot for a company that’s been around for 16 years. You can find some reviews on:

• TrustPilot: Currently 4.8/5 stars based on 264 reviews
• Yelp: Currently 3.0/5 stars based on 18 reviews
• BBB.org: Currently 1.25/5 stars based on 4 reviews

Positive Natural Retreats reviews by guests praise the excellent locations, the beautiful properties, the amenities, the stocking, and the communication. Negative reviews, on the other hand, complain about poorly maintained properties, last-minute cancellations, and lack of flexibility under extreme circumstances.

All in all, Natural Retreats provides most of the services needed for ensuring passive income for vacation rental property owners. However, because the fee structure is not public, it’s not clear if the value for money is worth it. Nevertheless, it’s worth checking out Natural Retreats for high-end luxury vacation rentals in resorts like Mammoth Lakes, CA.

To get started, property owners can visit the Natural Retreats website or call 888-451-0156.

Evolve Airbnb Property Management

Evolve is a half-service vacation rental management company which was founded in 2011 by Brian Egan and Adam Sherry, with headquarters in Denver, CO. The company mission is to help vacation rental owners earn more and stress less.

The scope of services provided by Evolve focuses on listing, marketing, booking calendars, and supporting guests. This is in line with the expectations from a half-service provider. Evolve charges a universal fee of 10% of monthly revenue. Online reviews are average.

Evolve Services

Compared to full-service Airbnb management companies, Evolve offers a limited range of services. Currently, they manage 24,000+ short term rentals in 750 markets in the US and Mexico, including 23 vacation rentals in Mammoth Lakes, CA.

Evolve offers the following services:

• Optimized listing
• Listing distribution and marketing
• Dynamic pricing
• Guest communication and support
• Rental property insurance (up to $1 million in liability coverage and up to $3,000 per booking in property damage)

To quality, vacation rentals have to be guest-ready as Evolve does not help with this. The company doesn’t provide services related to cleaning, laundry, restocking, maintenance, and repairs either.

Evolve offers to connect property owners with local vendors for services like:

• Interior design and decor
• Setting up a smart home
• Cleaning and restocking
• Property maintenance and repairs

Property owners can decide whether to handle the missing services by themselves or to coordinate the work of vendors suggested by Evolve.

Evolve Price and Fees

Evolve charges a universal Airbnb property management fee across all markets and property sizes, equivalent to 10% of monthly revenue. This covers the services provided by the company, while services provided by vendors are paid separately. The corresponding fees are not clear.

Evolve asks hosts to sign a written contract. As per the property management agreement, owners are responsible for obtaining necessary insurance, property maintenance, upkeep, repairs, and ensuring compliance with local short term rental laws including obtaining licenses and permits and paying taxes. Evolve helps with the collection and remittance of hotel occupancy taxes. There is no long-term commitment, and hosts can cancel at any point. Cancellations take 15 days to become effective.

Evolve Reviews

Evolve is well-presented online, with a few thousand reviews by property owners and guests, which are a mix of positive and negative experiences. You can find Evolve reviews on:

• TrustPilot: Currently 3.3/5 stars based on 3,549 reviews
• BBB.org: Currently 2.79/5 stars based on 445 reviews
• Yelp: Currently 4.5/5 stars based on 61 reviews
• Sitejabber: Currently 1.5/5 stars based on 52 reviews

Satisfied Evolve guests praise the easy booking process, perfect matches between listings and properties, excellent locations, and the great support team. Dissatisfied guests, on the other hand, complain about double bookings, discrepancies between online listings and actual rentals, filthy and unhealthy properties, lack of refunds under extreme circumstances, and poor customer support.

Similarly, Evolve reviews by hosts reveal both extremely positive and extremely negative experiences. Some are very happy with the services provided by Evolve, while others complain about inefficient marketing, unexpected charges not stated in the agreement, and lack of support.

To conclude, Evolve could be the top Mammoth Lakes, CA Airbnb management company for investors who’d like to be directly involved in the management of their short term rentals but need some extra help. This is not a good option if you expect passive income.

To get started, property owners can visit the Evolve website or call 877-818-1014.

How we evaluated the top Mammoth Lakes, CA Airbnb management companies

The criteria we used to select and rank the top Airbnb management companies in Mammoth Lakes, CA include:

• Services: We looked at whether a company is a half-service or full-service provider and whether it provides all expected services within each category.
• Pricing: We considered whether an Airbnb property manager has a clear, straightforward pricing structure covering all services. We also looked at what additional fees hosts will need to pay.
• Value for money: Most importantly, we evaluated whether the provided services and the expected fee offer the best value for money in Mammoth Lakes, CA.
• Business model: We investigated whether a company utilizes the latest real estate technology while retaining the human touch, which is crucial in property management.
• Reviews: We took into consideration whether companies have a strong online presence and whether reviews are generally positive or negative.
• Number of listings in Mammoth Lakes, CA: We searched for the Airbnb management companies with the most active listings in the local market.

To maximize your vacation rental investments in Mammoth Lakes, CA, connect with an Awning property manager now.

How to choose an Airbnb management company

When choosing the best Airbnb property manager for your specific needs, make sure to ask the following questions:

• Are you a local property manager or a nationwide company?
• For how many years have you been managing short term rentals?
• How many properties do you manage at the moment?
• How big is your team?
• Do you have an in-house local management team or do you work with vendors?
• By how much are you able to increase revenue in the local market?
• Do you help get properties ready? Do you help with interior design, furnishing, short term rental licenses and permits, and taxes?
• Do you collect money from guests and remit to owners or do booking fees go to the property owner directly?
• Do you provide cleaning, laundry, and restocking?
• Do you conduct property inspections and maintenance work?
• Do you manage swimming pools and hot tubs?
• What is your Airbnb property management fee? What does this cover? Are there any additional fees and costs?
• Can I review a copy of the property management agreement?
• How can I cancel your services?

Knowing the answers to all these questions is key for selecting the best short term rental property management company for your specific needs.

Takeaway

Awning is the best Mammoth Lakes, CA Airbnb management company. It provides the most comprehensive services at the lowest fee for a full-service provider, at 15% of revenue. If you’d like to be personally involved in the management of your vacation rental, it’s worth checking out RedAwning and Evolve, which are half-service Airbnb property managers.

To maximize your vacation rental investments in Mammoth Lakes, CA, connect with an Awning property manager now.