Haven Property Management Review

In our Haven Property Management review, we aim to answer this question. To this end, we will review the services provided by the company, the fees charged by them, the markets covered by their presence, and the property types managed by their team. We will also take a look at the reviews written by existing property owners and tenants to mark the main strengths and weaknesses of this property manager.

Let Awning find the best property manager for your rental property. Simply fill out the form and Awning will find a property manager that provides the best rates and services for your property.

What Is Haven Property Management?

Haven Property Management is a local, full-service property management company that works with different types of single-family long-term rental properties. The company serves The Puget Sound market in Washington State.

James Hernandez founded Haven Property Management in 2015, with headquarters in Federal Way, WA. The company mission is to maximize the value of real estate investments for residential rental property owners while building long-lasting relationships with them. The team aims at making things easier for rental property investors in The Puget Sound.

Where Haven Property Management Operates

Haven Property Management covers The Puget Sound area of the Washington market including:

• Auburn
• Bellevue
• Bothel
• Burien
• Covington
• Des Moines
• Edgewood
• Federal Way
• Fife
• Fox Island
• Gig Harbor
• Graham
• Issaquah
• Kent
• Kirkland
• Lakewood
• Lynnwood
• Maple Valley
• Puyallup
• Redmond
• Renton
• Ruston
• Sammamish
• Seatac
• Seattle
• Snoqualmie
• Spanaway
• Tacoma

This geographical focus, which translates into expert knowledge of the local market, makes Haven one of the best property management companies in Washington State.

Haven Property Management Services

Haven Property Management provides two service packages that investors can choose between based on their needs and preferences. One is Leasing Only Service, and the other is Full-Service Property Management.

The property management services covered by this Washington firm include:

• Initial consultation
• Property evaluation
• Rental valuation and price recommendation based on recently rented properties
• Property listing including a photo tour and professional description
• Property marketing and advertising including yard signs and listing on the top rental websites
• Property showings
• Tenant screening comprised of FICO credit score, national background search, eviction search, employment verification, income verification, and rental history
• Lease agreement negotiation and signing
• Tenant walk-through
• Move-in and move-out reports with 100+ photos
• Security deposit collection, handling, and disbursement
• Rent collection
• Rent funds deposit to owners
• Tenant support
• Yearly preventive maintenance inspections
• 24/7 emergency hotline
• Project management of needed maintenance
• Property and financial reporting including monthly income and balance statements
• End-of-year 1099 statements

Haven Property Management Guarantees

Unlike other best rental property management companies, Haven does not provide any additional guarantees to landlords in the Washington real estate market.

Haven Property Management Property Types

Our Haven Property Management review shows that the company works with single-family homes, townhomes, condos, homes in gated communities, and other residential property types rented out on an annual basis.

Haven Property Management Costs

Haven Property Management charges only a few fees that include:

• Tenant placement fee: 75% of one month’s rent for a minimum of $1,200
• Transfer fee for tenant-occupied properties: $750
• Monthly management fee: 10% of monthly rent for a minimum of $160

This is a very clear and simple pricing model, with no hidden fees.

Haven Property Management Terms

The Haven Property Management website does not host a copy of the management agreement that Wasghinton rental property investors need to sign. Interested landlords need to get in touch with the team and ask for a copy of the contract that they can review before hiring the property manager. It’s crucial for property owners to know what it takes to cancel services when they are not fully satisfied. Some companies require up to 90-day notifications and charge hundreds of dollars of early-termination fees.

Haven Property Management Reviews

There are nearly 500 online reviews of Haven Property Management that show very positive experiences by both real estate investors and tenants in The Puget Sound market.

You can find Haven Property Management reviews on:

• Birdeye: Currently 4.5/5 stars based on 189 reviews
• Google: Currently 4.5/5 stars based on 150 reviews
• Yelp: Currently 4.5/5 stars based on 125 reviews
• Facebook: Currently 3.9/5 stars based on 29 reviews

Positive reviews focus on the very professional services, the ability to manage large properties, the great advice and guidance, the comfortable and easy processes, the efficient responses to all questions and concerns in a timely fashion, the quick implementation of required maintenance work orders, the extreme helpfulness, the support, the accommodation to customer needs, the flexibility, and the prompt and informative communication.

Meanwhile, negative reviews talk about frustrating experiences, inconsistent services, poor management of rentals leading to lower value, no response to maintenance requests, unethical practices, and lack of communication.

Haven Property Management Alternatives

Our review of Haven Property Management reveals that this is a solid, reliable property management company in Washington State. The main disadvantage is the very limited geographical coverage.

Following are the top competitors of Haven Property Management that offer significantly wider market inclusion:

HomeRiver Group

HomeRiver Group is the top third-party, full-service, long-term rental property management company not only in the State of Washington but also across the entire US market. The company manages different types of single-family homes and small multifamily properties in 31 US states. At the moment, the firm has more than 40,000 rental homes and over 32,000 homes within HOA communities in their portfolio, which makes it the largest third-party property manager in the US.

The services provided by HomeRiver Group are all-inclusive, from renting out vacant properties all the way to maintenance and eviction protection. The numerous positive reviews by property owners and tenants prove the high quality of services.

The company charges a mix of flat fees and percentages of rental income to be in line with local market trends. Fees are always competitive, starting at 5% of monthly rent. In addition to a monthly management fee, HomeRiver Group also charges a leasing fee, a lease renewal fee, and inspection fees.

Mynd

Mynd is a large-scale, full-service property management company that focuses on single-family homes rented out on a long-term basis. This Haven Property Management alternative serves more than 30 cities in 12 US states, including a number of markets in Washington State. At the moment, the company has over 11,000 single-family rentals under its management.

Mynd offers full-service property management that starts with getting properties rent-ready and goes all the way to financial management. In all markets, Mynd provides access to $5,000 Rental Income Guarantee and $5,000 Eviction Cost Coverage as additional protection for local real estate investors.

Mynd property management fees are flat, ranging between $75 and $199, depending on the market and the number of properties in an owner’s portfolio. In addition, landlords need to pay a leasing fee and a lease renewal fee.

PURE Property Management

PURE Property Management is another full-service alternative to Haven Property Management. The firm works with different types of residential properties located in dozens of cities over 22 US states, including Washington.

PURE delivers all-inclusive property management services, from initial evaluation and rent recommendation, all the way to financing reporting and maintenance coordination.

PURE Property Management has a complex pricing model that includes both flat fees and percentages of rental income. Generally speaking, rates are competitive. With PURE, investors need to pay a leasing fee, a monthly management fee, a lease renewal fee, and a varying number of other fees, depending on their market and situation.

Poplar Homes

Poplar Homes is a  major full-service property management company with national coverage. One of the main advantages of this Haven Property Management competitor is the wide range of properties that they manage, including single-family homes, townhouses, apartments, duplexes, triplexes, and fourplexes. The firm serves a number of cities in 17 US states. Their current portfolio comprises over 15,000 rental properties.

With Poplar Homes, property owners can choose between leasing only and full-service property management, similar to Haven. The Poplar 360 service plan provides access to truly comprehensive property management.

The monthly management fees that Poplar Homes charges vary between 4% and 15% of monthly rent. The exact rate is determined by the plan, the amount of rent, and the number of properties. The leasing fee ranges from 50% to 100% of one month’s rent.

Takeaway

Our Haven Property Management review shows a potentially good property manager for the owners of long-term rentals in The Puget Sound area of Washington State. The comprehensive services and the positive reviews on third-party websites mean that this company can help investors make passive income through their rental properties. However, the company has a very limited geographical coverage which excludes many of the top cities for real estate investing.

HomeRiver Group is the best alternative to Haven Property Management as they provide high-quality services in all the best cities to buy a rental property. Other companies that could also be worth checking out include Mynd, PURE Property Management, and Poplar Homes.